Refund policy

Return & Exchange Policy

Last Updated: July 2026

At MITH, every product is carefully crafted and packed to ensure the highest quality. We are committed to delivering premium apparel and a great shopping experience. Please read our Return & Exchange Policy carefully before placing an order.

Exchange Policy

We offer exchange only.

Products are eligible for exchange only in case of a size mismatch, subject to the following conditions:

  • The exchange request must be raised within 48 hours of receiving the order.
  • The product must be unused, unwashed, unworn, and in its original condition with all tags and original packaging intact.
  • Exchange is subject to stock availability.
  • Only one exchange is allowed per order.

Exchange Shipping

  • The customer is responsible for initiating and arranging the return shipment of the product to MITH.
  • Return shipping charges for exchanges must be borne by the customer unless otherwise communicated by MITH.
  • The product should be securely packed before shipping.
  • Once the returned product is received and successfully passes our quality inspection, the exchanged product will be dispatched.

Return Policy

We do not accept returns or provide refunds for the following reasons:

  • Wrong size ordered by the customer
  • Change of mind
  • Color preference
  • Personal dislike
  • Incorrect shipping address provided by the customer

Returns are accepted only if the product is received in a damaged or defective condition.

To be eligible for a return:

  • The issue must be reported within 48 hours of delivery.
  • Customers must share clear photos/videos of the damaged product and its original packaging.
  • After receiving approval from MITH, the customer must initiate and arrange the return shipment unless otherwise instructed by us.
  • MITH reserves the right to inspect and verify the claim before approving any return or replacement request.

Damaged or Defective Products

If you receive a damaged or defective item:

  1. Contact us within 48 hours of delivery.
  2. Share your Order ID along with clear photos/videos of:
    • The damaged product
    • The shipping package
  3. Email us at support@mith.co.in or contact us via WhatsApp.

Once your request is verified, we will arrange a replacement or provide an appropriate resolution.

Non-Eligible Cases

The following are not eligible for exchange or return:

  • Products that have been used, washed, worn, or altered.
  • Products returned without original tags or packaging.
  • Requests raised after 48 hours of delivery.
  • Minor color variations caused by screen settings, photography, or lighting.
  • Normal wear and tear.
  • Damage caused due to improper handling after delivery.

Refund Policy

MITH does not offer refunds.

Refunds will only be considered if:

  • A damaged or defective product claim has been approved and
  • The product cannot be replaced due to stock unavailability.

In such cases, the refund will be processed using the original payment method within the applicable processing timeline.

Contact Us

MITH

📧 Email: wear@mith.co.in

🌐 Website: www.mith.co.in